Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

research of broadband performance in the UK

Hi I received an email from EE saying the follow, is it legit? Would you like to take part in some nationwide research of broadband performance in the UK?OFCOM have partnered with Sam Knows who will carry out this research across the UK. They’re lo...

Parental control while overseas

I have a prepaid sim - I need to turn off the safe search function. But I can’t turn it off via the website because I’m not a post paid customer. I also can’t call because I’m overseas and EE tells me I don’t have the right credit to call the damn co...

Resolved! Scam text

Resolved! scam text message re bill

Just had a text saying unable to process my bill I’m assuming it’s a scam As bill already been taken!!! Not clicking on that link

Scam call

Received a call a little while ago.young man claimed to be from ee and needed to verify who I was before he could talk about an important issue with my pay as you go account. I’m asked several times what it was regarding and he said it was important....

Scammer pretending to be EE

i Keep having this number phone me...It's 02081245277...They claim they are from EE and could offer me a great deal..He chucked me a few questions he surely should of know the answers too so was suspicious.. I remembered that when i spoke to EE last ...

?scam call

I have just received a phone call off the following number regarding starting a new contract: 01462341325. They then sent a link which was a 'Lightico' browser to input card details and complete T&Cs. I have had a confirmation email from EE@eemail.ee...

Text message potential scam

Just had a couple messages through from a contact regarding them sending a photo/video and to click link and input number and code which then gets sent? Assume this is a scam ?

Scam on facebook messanger

Someone is posting a random riddle on Facebook about and ex policeman lost his house car etc and they ask you to complete riddle and they give you 500 to give them answer buy doing so you are giving them your details so please be care full pass on an...

Fraud

I have been a victim of fraud but couldn't find any contact detail of the fraud department.Someone is already using my detail and getting into a contract with EE.