SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Replacement sim

 I have order my replacement sim 3 to 4 times but I haven't  received  non yet ( Also received  a confirmation  on my gmail as you can see in the screenshot attached with this )Please can you order manual by the agent. And do send me confirmation. 

Screenshot_20231129_153505_Gmail.jpg
Jazz441 by Explorer
  • 275 Views
  • 3 replies
  • 0 Helpful

Re: Customer Service getting worse

Sadly I have to agree. I recently tried to get a new sim card for my partially sighted friend to use her new mobile. I twice asked for one to be posted and when nothing arrived I called again to be told there was no record of either request. I have b...

Trishish by Visitor
  • 199 Views
  • 1 replies
  • 0 Helpful

Resolved! Urgent help pls!

Hoping someone can assist me.i am from the UK and for the past 3 months have been having issues with signal and phone conversations dropping/ not connecting. I went into an EE store in which they advised me it’s because I am using an ESIM. I proceede...

Emb3 by Visitor
  • 238 Views
  • 1 replies
  • 1 Helpful

Videx gate intercom

Does anyone know the string required to put in the intercom to check the balance left on the sim?or does anyone know how to register the SIM card on ee so I can check the balance and add to it. I have tried but it is asking I enter the text sent to t...

Paul8282 by Explorer
  • 492 Views
  • 4 replies
  • 0 Helpful

Number port complete but not working

Hi,I switched from Three, and i have received a text telling me my number port is complete. Restarted my phone, but now nothing seems to work.When people call me it goes to voicemail, and if i send a text it goes from the new EE number i was given, n...

jon200 by Explorer
  • 434 Views
  • 4 replies
  • 0 Helpful