28-11-2023 11:41 AM
I moved to EE from Plusnet and tranfered my original number. This number does not show up on incoming texts in reply to my texts but defaults to original allocated number from EE
28-11-2023 01:54 PM
@Glyndwr45 on what device ?
28-11-2023 02:51 PM
28-11-2023 03:15 PM
Hi @Glyndwr45,
Welcome to the EE Community. 🙂
Do you mean the recipient sees the temporary number when you reply to them?
Are these being sent as standard SMS or RCS messages?
James
28-11-2023 03:45 PM
28-11-2023 04:05 PM
Hi @Glyndwr45,
Does your phone show your temporary number in about phone in it's settings?
If it does, are you able to edit it?
James
28-11-2023 05:01 PM
28-11-2023 05:50 PM
Could you try turning off RCS, restarting your phone then turning it back on @Glyndwr45?
James
29-11-2023 11:33 AM
29-11-2023 11:51 AM