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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Esim

Trying to activate my esim but neither phone has service to receive the code to activate it have no clue what to do as I can’t get no service and the only way I can use my phone is when connected to the Wi-Fi 

Ethan40 by • Visitor
  • 266 Views
  • 1 replies
  • 0 Helpful

Lost sim

I have lost my SIM card and would like to order a replacement to my home with the same number. How do I do this please? 

Rosa15 by • Explorer
  • 324 Views
  • 3 replies
  • 3 Helpful

Resolved! Using 4G sim in 5G phone

I am considering buying a Samsung Galaxy S21 5G. I currently have a 4G Sim. Will I be able to use my 4G Sim in this 5G phone? 

eckbee by • Explorer
  • 3446 Views
  • 2 replies
  • 1 Helpful

Pac

Accidentally is asked for my pac will it cancel my contract?if I'll not use it

Transfer from BT

When I transferred from BT this week I was promised porting of my existing number within 24 hours.I now discover that porting will only take place on 5th December - which causes me considerable problems.  Why was this not part of the information give...

iPhone14

Hi, I need your help getting my phone number activate again. so I originally did a  esim transfer from my old phone to my new phone but I noticed that I did something wrong as I was getting notification on my old phone and not the new one. So I reset...

T5 by • Investigator
  • 782 Views
  • 4 replies
  • 0 Helpful

Keep the number got wrong

On Sunday 27th November, I got ee sim with Samsung a53g, I was given mobile number . So I tried to port my lyca sim number. But till Wednesday 30/11/2022 the both my lyca and ee number is not working, so I went back to your office at queensgate where...

Re: Activate New SIM

I’ve added a child to my account and wanted to activate his sim.  [mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

Resolved! Reactive previous sim from esim?

Hi there,I have a pay monthly contract with EE. I moved from physical sim to esim two months ago. I now need to send my phone off for repair which will take a week or so. The temp phone I will be using doesn’t support esim.The physical sim is inactiv...

Pototea by • Explorer
  • 2448 Views
  • 5 replies
  • 2 Helpful

Importing of phone number.

My wife bought new phone but I wanted to keep original EE number. Advised to go to another supplier who did import the number. I then passed PUK NUMBER TO EE shop in Livingston who then input details so that the number could be imported back to EE. A...

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