SIM cards & Porting

New sim not working

I have a mroblem. I have an ee account and an existing 3d phone but a pay as you go sim wasn’t working for me so I had a home call from ee to set up an account my previous sum didn’t seem to be working so I requested a new one and earlier on today a ...

Re: Reporting a lost phone out of hours query

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Resolved! ESim after Factory Reset S20

I think I need to factory reset my S20. I'm using an eSim so I assume it'll be deleted...or will it ? Can I back up my esim or how do I get it back on my phone ? Thank you.

Sim card

I converted my number yesterday but my numbers not got through.

Number

Unfortunately my sim is using two numbers, when i call someone the number is different to the number from a text that i send from the same device !?!

Resolved! Pac

How do I find my pac number

eSim - wasn't included & upgraded phone won't work

I upgraded to a Samsung S23 yesterday. The phone has arrived & I'm busy copying data over from my old phone. It's asking for an eSim but one wasn't included in the package & there's no details about this with the phone. I have no idea what it is o...

EE unprovisioned sim whilst abroad (urgent)

Hey there.EE were due to be sending me a new SIM because my existing SIM kept on sending texts using different numbers (my original number and my transferred number).I told them I was abroad and was assured that it wouldn't affect my existing SIM (si...

Resolved! How do I move from O2 monthly contract to EE sim only

I am with EE for my broadband pay monthly mobile with O2 which has gone up quite a bit so want to get a sim contract with EE which also has better reception in my area but I’m not sure how to go about it, can anyone advise. Thank you

Travelling

I will be coming to the UK and then on to France. How do I buy an Esim card to use on this trip.

SIM cards & Porting

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