SIM cards & Porting

Resolved! Sim not working in sons iphone.

My son had an iPhone 7 then switched to an iPhone X. The problem has happened with both phones.. one minute the sim is registered the next it says no sim. If he restarts the phone it'll register again for a little while but then it'll appear no sim a...

Resolved! Local Bosnian SIM card

I’m in Bosnia and have bought a local BH Mobile SIM. The SIM is recognised, I put the pin in, and can make voice calls to the uk, but I get the following message when trying to use the internet - Could not activate mobile data network. Any clues plea...

Puc code help please

How do you get your puc code it’s an actual mission! Please and thank you!

Resolved! replacement sim with same number not working !

my phone got stolen , and i have blocked the sim and requested new sim with same number . Today i have recieved the sim but its not working . it says Sim not provisioned

Resolved! Upgrade

Hi. I today updated my plan. I change mu mind and would like chose lover plan. Can you cancel that for me [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! iPhone puk code

Trying to retrieve puk code but phone locked so can’t retrieve registration code to confirm it’s me when trying to link phone to my eye account

Resolved! Dispatch date

I had a delivery note to say my sim will be delivered on 3 August but it hasn’t come yet

Intermittent fault with ported number

We have recently transferred an O2 number to EE, the Samsung phone is a dual sim but the O2 sim is now switched off so only the EE one is operating. The phone still shows O2 as the service provider, some text messages and calls are not getting throug...

Number transfer

I transferred my old number from o2 to EE on Monday and it’s still not worked but my o2 network has cut off and now I can’t use texts phone or anything on my old or new phone. Does anyone know how they can help me?

Phone Transfer

I'm trying to transfer my phone number from BT to EE on a sim-only contract. I placed the order on 28th July, BT cut me off on 1st August. An EE sim arrived that day and it didn't work. I've spent hours on the phone, people have promised to come back...

SIM cards & Porting

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