SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Transfer number - New PAY AS YOU GO SIM

I am considering to transfer my existing mobile number to EE. May I know if I can simply buy a new EE PAYG sim from Superstore and use that new sim to do the transfer using this page : https://myaccount.ee.co.uk/keeping-your-number 

ukbcube by Explorer
  • 2018 Views
  • 7 replies
  • 4 Helpful

SIM card not showing ported number

I've recently ported two numbers from BT to EE. One of the numbers has ported across OK with the SIM information showing the correct number. The second number I ported is not showing on the SIM information although the ported number comes up when cal...

DP05 by Investigator
  • 2611 Views
  • 17 replies
  • 2 Helpful

Changing sim

I’m looking to switch to EE sim only, but would like to keep my number from my current provider. When I’ve been looking to take out the sim deal, it’s asking for my PAC code, I don’t want my current contract to end until I have recieved my new SIM ca...

Downloading esim from app question

Hello!I'm using a temporary / old phone as my usual phone is awaiting to be replaced.I'm just about to download the esim for my number on my temporary device but it says 'once you download the esim you won't be able to add it to another device'.Basic...

keke74 by Established Contributor
  • 758 Views
  • 1 replies
  • 1 Helpful

Sim ordered twice not recived

I've order 2 esims replacement 4 days apart and neither have shown up, I can't seem to get through to a human unless I'm being asked for money. What do I need to do to just get a replacement. Any ideas

Maxcel23 by Investigator
  • 503 Views
  • 4 replies
  • 3 Helpful

Sim card query!

Ive just bought a new iPhone through EE. My old phone is broken so I can use it and its quite important I get a new one set up ASAP. I was with o2 before. I am still waiting on my new EE SIM card. Am I able to put my old o2 sim into my new phone in t...

daisjn by Explorer
  • 320 Views
  • 2 replies
  • 0 Helpful

Old number switch to EE but only get 3G signal

Hi, I recently made the switch from 02 to EE (started the transfer on Monday) and until today (Wednesday) I am not to make or receive calls and is the same for texts. Mobile Data doesn’t work and only get a 3G signal. I’ve restarted my devices many t...

Alex_VL by Investigator
  • 707 Views
  • 10 replies
  • 1 Helpful