SIM cards & Porting

Resolved! Re: Number port complete but not working

I am having the same problem. I transferred two mobile phone numbers from BT. I received SIM cards that were supposed to be activated. I had to call three times to get the PAC Code to work from BT, but the line wouldn't work on the temporary number...

Re: Customer Service getting worse

Sadly I have to agree. I recently tried to get a new sim card for my partially sighted friend to use her new mobile. I twice asked for one to be posted and when nothing arrived I called again to be told there was no record of either request. I have b...

Can't access my old phone - how do i keep my old number

I can't access my old phone for 3 months so have got a cheap pay as you go in the meantime. How can I use my old number til I get my phone back?

Imported number does not show up onincoming texts, only original EE number

I moved to EE from Plusnet and tranfered my original number. This number does not show up on incoming texts in reply to my texts but defaults to original allocated number from EE

Resolved! Urgent help pls!

Hoping someone can assist me.i am from the UK and for the past 3 months have been having issues with signal and phone conversations dropping/ not connecting. I went into an EE store in which they advised me it’s because I am using an ESIM. I proceede...

Number port complete but not working

Hi,I switched from Three, and i have received a text telling me my number port is complete. Restarted my phone, but now nothing seems to work.When people call me it goes to voicemail, and if i send a text it goes from the new EE number i was given, n...

New PAYG SIM hasn't transferred old number & I can't link product to EE account

I ordered an EE PAYG SIM with a PAC code to transfer my number from Three. I put the new SIM in my phone on Monday night (27/12/23) but it has not transferred to my old number after nearly 3 working days now. I tried linking the number the SIM came...

Resolved! Transfer of number and credit to a new phone

I am with EE. Could my credit and number be transferred onto a new phone.I would appreciate any feedback.

PAC CODE needed for all 3 on my contract - cannot call EE broke sim

I need PAC codes I can’t call through because you messed up my SIM card second time in 3 months so I am leaving and also my other family members I need the PAC codes asap can someone call me to sort this?

Resolved! Switched my number

Hi there You were going to transfer my number from 3mobile to EE wihich did not happen how much I need to wait thank you I wait a answer

SIM cards & Porting

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