Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Impossible to speak to anyone, keeping old number

Stonechat
Explorer

‎20-09-2023 07:30 PM

Got my sim las Friday ( it’s now Weds)

I was told put new sim in, make one call, they you put old sim in until it stops working.

 

now it’s Wed, the change has not happened.

I phoned EE, it took an hour to get through, eventually he couLd not help and transferred me to tech support where I got no answer.

how on earth can I get enough to someone who can help.

I am already regretting EE

0 Helpful
3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

‎21-09-2023 08:33 AM

Hi @Stonechat,

Welcome to the EE Community. 🙂

Are you transferring your number from another network?

James

Stonechat
Explorer
In response to James_B

‎21-09-2023 02:54 PM

Finally transferred pver it took 6 days

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Stonechat

‎21-09-2023 02:56 PM

Thanks for the update @Stonechat 

I'm sorry your number transfer took longer than usual.

James