Impossible to speak to anyone, keeping old number

[Stonechat]

Got my sim las Friday ( it’s now Weds)

I was told put new sim in, make one call, they you put old sim in until it stops working.

now it’s Wed, the change has not happened.

I phoned EE, it took an hour to get through, eventually he couLd not help and transferred me to tech support where I got no answer.

how on earth can I get enough to someone who can help.

I am already regretting EE

[James_B]

Hi @Stonechat,

Welcome to the EE Community. 🙂

Are you transferring your number from another network?

James

[Stonechat]

Finally transferred pver it took 6 days

[James_B]

Thanks for the update @Stonechat 

I'm sorry your number transfer took longer than usual.

James