SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

eSIM

Hello- I tried setting up an esim last night however had numerous problems my phone now doesn’t recognise my SIM card and the below screenshot is my cellular settings. I have tried to factory reset the phone which hasn’t helped which also means I now...

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mpgrant5 by Visitor
  • 276 Views
  • 1 replies
  • 0 Helpful

Replacement SIM Card not arrived

I ordered a replacement SIM card well over a week ago and it still hasn't arrived! There was no message or email to say that I had done this on my account, even though I went through a check with the phone operator and they have charged me for postag...

Sim

So I’ve had my new sim but I don’t have my old sim to be able to receive the code to activate my new sim and unable to get to an ­­EE store 

ell_1xox by Visitor
  • 210 Views
  • 1 replies
  • 0 Helpful

Resolved! Finding old SIM number

Hello. I recently switched from Plusnet to EE, and I asked for my old number to be ported across to my new SIM. This was completed shortly afterwards. Today I sent my sister in law a birthday text and she replied by asking who I was because she did n...

Resolved! Lost my is card

Hi..I would like to order a new SIM card for the number: ********as I have lost it while traveling abroad. So could you please send a new one.. Regards Mod edit; [please don't post personal information on the community].

Resolved! Transfer number

Hi can anyone help me! I’ve put my new sim only in my phone and sent pac code! And I’ve had message saying this will start on 24/10. Which is no good to me I need it for work, and was told it will do it automatically if I put the pac code in when ask...

Cuey by Visitor
  • 281 Views
  • 1 replies
  • 1 Helpful

Resolved! SIM card

It’s nearly two weeks since I ‘joined’EE from Plusnet,I haven’t received my SIM card but have received a text asking me to mark,out of ten,if I’m happy with the delivery.It wouldn’t send.Tried customer service but my brain is being fried by all of th...