SIM cards & Porting

Resolved! Phone calls muffled

For the last 6 month all my phone calls the people can not here me the call is muffled and broken but I can hear them texts are oki have had my phone checked with an apple shop   and my phone is fine and I have put my sim in a different phone and the...

Resolved! Upgraded to a Data SIM instead of a Phone SIM.

I upgrade my SIM plan 6 months ago and funnily enough, haven't had to make a phone call in that time period. I just recently tried using my phone to contact someone and was met with the hang up tone on my phone. I've now checked and since realised I ...

Resolved! Transfer from Plusnet, why does EE not reconise the Plusnet PAC Code ?

Resolved! number not accepted on universal credit claim

hi, i purchased an EE sim card and went to update my number with universal credit however it wont allow me to as the number is connected with another current claim account, does this mean that the number is recycled but yet still active because UC wi...

Resolved! Need a puk code

Need a puk code for my sim card as I've blocked it and don't know how I can get on my fone x

Resolved! Number porting

HelloI joined ee Sunday the 18th of June,  my number ported on the 20th June and 4 days later I still can't receive calls or texts, I've spoke to ee and they just say there's been a delay and my number is stuck between networks or something.  Has any...

Resolved! Sim query

Hi all,I have a question. I currently have a pay as you go sim but am looking at getting a sim only contract from Ee. I’m already with EE so I’m just wondering what I need to do in order to keep the same phone number but with the upgraded sim?