Linking Product to Account

JenboC90
Explorer

‎30-01-2024 11:13 AM

I have recently Ported my number (in the last 24hours) however I am not able link my number with my EE account, does anyone have any suggestions or do I need to wait a little longer? Thanks 

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2 REPLIES 2
Christopher_G
EE Community Support Team

‎30-01-2024 02:00 PM

Hi @JenboC90 

Maybe give it till tomorrow. If it still isn't linking, have a chat with our Mobile Care team who'll be able to do it manually from our side for you.
Chris

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JenboC90
Explorer
In response to Christopher_G

‎30-01-2024 02:27 PM

Thanks for the advice Chris, will give it until tomorrow and if still no
luck will get in touch. Thanks again.
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