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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Transfer number

I've been trying to transfer my mobile number. On the Transferring Your Mobile Phone Number page I am asked to click on a link to a form. Whenever I click that link,  I get taken to a "sorry something went wrong" page. Is there another way to complet...

Julianej by • Visitor
  • 509 Views
  • 1 replies
  • 1 Helpful

Resolved! esim signal gone all of a sudden

I am the treasurer of a charity and we have a business plan with 3 lines. Two of the lines are on esim. One seems to be working fine but since yesterday 1 has gone completely blank with no network at all. Please can you help as it is affecting the ch...

bhulkubt by • Explorer
  • 1037 Views
  • 3 replies
  • 0 Helpful

Resolved! Porting

Hi there,I recently left 02 and they generated a PAC code for me to transfer my number to a new provider. I brought a EE Pay as You Go Sim Card and tried to transfer my number via the online form. However, it keeps saying the EE number is incorrect, ...

Memory loss

I have problems remembering small details and I am not tech savvy.How do I place a sim in a phone?  I have never done it.Also this website is very hard to use.  I dont get any support with this stuff.Also where is my account number?  I cant find it o...

1960-Sue by • Visitor
  • 433 Views
  • 2 replies
  • 1 Helpful

Resolved! Re: Not registred to network

Similar experience. Getting “Unable to connect. Try later” error.Very helpful lady on the Help Desk found that my SIM had been deactivated at 9.20pm last night (27th November), and an old one reinstated.Seems like it might have been a system-wide cha...

Sim activation

Lost sim. Tryed order replacement waiying almost 2 weeks not came. Creat esim in device but cant activate because dont have old….

Bo39 by • Visitor
  • 438 Views
  • 1 replies
  • 0 Helpful

Sim

Hi!I order a sim on the 20th of November and I used my old number for them to contact me, but I didn’t realize that it was also the same day that my sim would expire, now I don’t have a working number for them to contact me, and now I also still have...

Bea28 by • Explorer
  • 453 Views
  • 3 replies
  • 2 Helpful

Not registred to network

My sim worked fine for a year and now it is not working... no data... no text or calls. I cannot even call ee to sort this out. It just said not registered to network. 

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