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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Re: Number not ported.

I've just moved over to EE (14/11/23) and it looks like it's going to take nearly two weeks to get my two mobile numbers ported.  I wasn't told it would take this long which is annoying as my OTP's go to my old provider who still has my mobile number...

Resolved! Sim

Hi my SIM card is damaged I need to order a new one.

Jamil4 by • Visitor
  • 467 Views
  • 1 replies
  • 0 Helpful

Lost Iphone esim needed

Hi everyone I lost my phone yesterday and can't access any of my accounts through the computer because I get all the messages with the codes to the phone number I lost. Is there a chance to create a new esim and use it in a different phone so I can l...

Porting

I have been with EE for one year having previously been with Tesco. Last week I my phone would not receive incoming calls. I have made numerous calls to EE, many times being told that they would phone me back despite the  problem being not able to re...

Keeping old number

Was with bt but transfered to EE was told can keep old number and didn't need to do anything as it will automatically be done .this was 2 days ago .how long does it normaly take please folks .Thanks in advance 

Kev133 by • Visitor
  • 513 Views
  • 1 replies
  • 0 Helpful

Resolved! 2 SIM cards

I ordered 2 SIM cards by mistake , after I received it was 11 +PM and customer service was off , I email them . I received email to cancel 1 SIM card , I didn't know which of them was my old number and didn't do it . I went to the EE store , where th...

AlexPslr by • Visitor
  • 489 Views
  • 1 replies
  • 0 Helpful

SIM card issue

Hi please can someone contact me as I have just transferred all my details onto a new phone but have lost signal so cannot make or receive calls 

Russell88 by • Investigator
  • 721 Views
  • 7 replies
  • 3 Helpful

Resolved! sim new device

Greetings!! Upgraded my Samsung s10+ to s23. Phone arrives on its own. No sim, helpful instructions, nada. charged, turned on and setup process started great with both old phone and new phone next to each other. Awesome! until new phone gets stuck on...

shawnB by • Explorer
  • 630 Views
  • 2 replies
  • 3 Helpful
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