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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! eSim

Hi! I've recently left my old provider and  purchased a 12-month sim only plan with EE.The order was processed and gave me the option of a sim card or an eSim (which I'd chose) and they said would be in the confirmation email I was sent for the order...

Lol1995 by • Investigator
  • 933 Views
  • 5 replies
  • 3 Helpful

New number

I have recently upgraded my iPhone and kept the same number. However the number assigned to the phone is different to my transferred number. When facetiming it has the new number. How do I change this.

GM729 by • Visitor
  • 345 Views
  • 1 replies
  • 0 Helpful

New sim only contract and new phone

Hi, i currently have an iPhone with a sim only contract with EE.i have ordered a new iPhone directly from Apple and upgraded my sim only contract with ee. The new phone arrives today and apparently the new sim in the next day or two. I’m obviously ke...

Sim isn’t working on new phone

Hello everyone,  please I need help, I inserted my ee sim into my new phone and the network won’t show! I can’t even call them because I don’t have a sim. Please help. 

Obii by • Visitor
  • 386 Views
  • 1 replies
  • 0 Helpful

Resolved! Pac

I want pac code to leave ee to vodaphone is there a text number I need access my iCloud 

esim

hi, I'm a new customer coming from Vodafone,  ordered a physical sim(new number as didn't want to port over) on Sat.  got a call today from a guy in newcastle store,  to check if everything was up and running ok.  I  said no as I've not received my s...

alistairmck1 by • Established Contributor
  • 700 Views
  • 3 replies
  • 0 Helpful

SIM card not arrived

I have ordered my sim car more than 10 days ago but still not arrived yet!! I am new customer who is moved from Vodafone to EE after 23 years but EE just disappointed me! The customer service couldn’t help and they said wait!!!!! If you have not rece...

aeprint by • Investigator
  • 1329 Views
  • 16 replies
  • 0 Helpful

Using Dual eSimm outside the UK

I'm of to the Caribbean soon Barbados has high call charges so I thought I would buy a $25 global eSim. However in the past (with just a UK esim)  I have just switched my iPhone to airplane mode to avoid roaming charges.Ok so now if I have two eSims ...

andyl999 by • Investigator
  • 541 Views
  • 1 replies
  • 0 Helpful

Transferring number from o2 to EE

Hellosupplied EE with PAC. Had a text today from EE saying transfer is complete. I’ve turned off and on but the number hasn’t ported. It was an o2 eSIM and I have the EE sim in the phone. Currently running as dual set up but EE settings still saying ...

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