SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

No service on SIM after 1 week

Hi Has anyone had a similar issue to this or know how to help as I am close to terminating my contract with EE after being a customer for 14 years.  I received a new hand set and contract  1 week ago and my eSIM transfer did not work so I went into s...

eSIM

Hello- I tried setting up an esim last night however had numerous problems my phone now doesn’t recognise my SIM card and the below screenshot is my cellular settings. I have tried to factory reset the phone which hasn’t helped which also means I now...

IMG_0092.png
mpgrant5 by Visitor
  • 244 Views
  • 1 replies
  • 0 Helpful

Replacement SIM Card not arrived

I ordered a replacement SIM card well over a week ago and it still hasn't arrived! There was no message or email to say that I had done this on my account, even though I went through a check with the phone operator and they have charged me for postag...

Sim

So I’ve had my new sim but I don’t have my old sim to be able to receive the code to activate my new sim and unable to get to an ­­EE store 

ell_1xox by Visitor
  • 190 Views
  • 1 replies
  • 0 Helpful

Resolved! Finding old SIM number

Hello. I recently switched from Plusnet to EE, and I asked for my old number to be ported across to my new SIM. This was completed shortly afterwards. Today I sent my sister in law a birthday text and she replied by asking who I was because she did n...

Resolved! Lost my is card

Hi..I would like to order a new SIM card for the number: ********as I have lost it while traveling abroad. So could you please send a new one.. Regards Mod edit; [please don't post personal information on the community].