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How do I get my pac if I’m not the account holder?

Solprats
Visitor
 
5 REPLIES 5
Northerner
Grand Master
Grand Master

Hi @Solprats 

Log into your online account Menu- Account settings > Manage numbers and change your settings. 

Or speak to EE CS on 150. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
XRaySpeX
Grand Master
Grand Master

@Solprats : As long as you possess the no. in question, text PAC to 65075. It will respond with your PAC & how much you will have to pay in Early Termination Fees if you are still within your min term. Give the PAC to new provider. This will have the effect of cancelling your EE contract but you may be liable to pay early termination fees. Best to do this in last few days of your contract term so you have little or no overlap. However you should get the a/c holder's permission to do this.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

That’s not correct as I have tried that and the response was because I am not the account holder then they must log into ee or call CS. I don’t speak to the account holder so now I can’t get my PAC number 

@Annie165   Only the account holder can request a PAC code as it’s their account and their number.  You are only a user of the number and it is legally not your account to make such a request. 

I know that, that’s what I said. I was responding to xray as they said you could text and get it!