SIM cards & Porting

Old number switch to EE but only get 3G signal

Hi, I recently made the switch from 02 to EE (started the transfer on Monday) and until today (Wednesday) I am not to make or receive calls and is the same for texts. Mobile Data doesn’t work and only get a 3G signal. I’ve restarted my devices many t...

Resolved! Refurbish iPhones

hi I had my iPhone stolen 2 months ago.can anyone tell me If I can Just purchase a refurbished phone one sim free from ee as I’am paying for contract still with them and will be for the next 24month I just need a iPhone thank you

Resolved! Port In date is nearly a month away

Someone please allay my fears. I have been provided with a migration route from the soon to be closed PlusNet mobile, across to EE. Super stuff I thought - so I followed the application process, and provided a PAC number. Today, a week later, a SIM a...

Switching back to sim card after 24 hours with an esim?

I switched from a physical sim card to an esim in order to try out a new device.I have decided to reject the device and so now need to revert to the physical sim card.How do I do this with the original sim card without having to order and wait for a ...

Re: Keeping my number

Called another number

Sim activation

Help to activate my number xxxxxxxxxxx please [Mod edit: Please do not post phone numbers on the public board. Thanks!]

How do i get my stolen number back. It is still active according to ee

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Resolved! Mobile Data not activated message

On to my next problem now I've finally solved the issue of getting my old Vodafone number transferred to my new EE sim.I cannot use mobile data as it reports that 'Mobile Data not activated' even though it is activated in the Settings (iPhone XS). Th...

Number issue

My daughters number has ported over the EE but when she sends an SMS it brings up the number that was originally on the Sim. Ringing her is fine on her number and Whatsapp etc. its just when she sends an SMS

Phone number transfer

HiI was previously with Plusnet and completed the order form to switch to EE. The order form allowed me to complete the details to transfer over my existing number including the PAC code. The e-mail order confirmation also stated that the transfer wo...