SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Moving Number to EE

Hello, I have recently got a contract with EE and used a PAC code to move my number over.However, the number seems to have moved but only for calls. My family can call me on my old number with the new SIM but when they try to text me they get an erro...

Eball161 by Investigator
  • 507 Views
  • 5 replies
  • 1 Helpful

Can’t call

On Saturday the whole family changed mobile operators from Three to EE keeping our numbers today I have no signal from my old operator and I put the new EE sim card in but at the moment I can't call anywhere and I don't know if my number has ported t...

URGENT:My number hasn’t transferred over

Hi there,so this is quite urgent, but I cannot get In contact with people at EE. I requested to have my number transferred last Friday, it is now Wednesday where I needed to have my number back as I am in a foreign country. Instead my sim struggles w...

13tjh by Visitor
  • 469 Views
  • 2 replies
  • 2 Helpful

Incomplete Porting

How do you get support for a porting issue? If a port has not completed satisfactorily is the best thing to start the port process off again and hope it works a second time?I had three phones numbers that I was porting across from previous provider, ...

Kevin150 by Explorer
  • 457 Views
  • 3 replies
  • 0 Helpful

Resolved! E sims

Couple of question is can I covert my current sim to an e-sim?Is there away for me to turn it off when I go abroad? And if I was ever to leave EE can I retrieve my old number for example using a puk code? 

Abusuhan by Visitor
  • 315 Views
  • 1 replies
  • 0 Helpful

New SIM set up

Hello,I have been sent an upgraded sim card, from 3G to 4G, after a couple of hours,  I still have no signal and unable to access EE mobile network.Any advice please?

Transfer old phone number

Hi, I'm moving across from plusnet. I activated my ee sim on Friday but my plusnet number has still not moved across. How long do I have to wait?

HilaryB1 by Investigator
  • 474 Views
  • 6 replies
  • 0 Helpful

Disconnection

At the weekend I switched to O2 to avoid roaming charges.  My existing number was ported to O2 yesterday, but it looks like EE haven't disconnected me from their service as I now can't receive phone calls and my EE account appears to still be active....

Porting issues from vodaphone

Hi, I got my new contract  from EE and it was supposed to be ported with my vodaphone number 3 days ago, incoming outgoing and data are still not working and I am in an emergency in hospital and struggling to make it receive calls pls need help urgen...