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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Are online SIMs preloaded

I have ordered a SIM online and I have put it into the phone and snapped my old one. I have no signal to get a code to activate and can’t put my old one back in.Can anybody help me?

SIM card cloned, no service

Hi, I had a message from EE that contained a 6 digit security code, I hadn't requested this so ignored it. Shortly after, I now have no signal what so ever, no outages etc reported in my area.As I use an eSIM, I tried to request a replacement but una...

Re: Sim not activated after 4 days

I’m currently porting from Voxi to EE I text my PAC code Thursday before 5:30pm and Voxi have disconnected my old sim but I can’t make calls or send texts from the EE sim and calls go straight to EE voicemail. The number in My EE APP had changed to t...

TheEC by • Investigator
  • 402 Views
  • 5 replies
  • 0 Helpful

Keep old numbers

Hi I've just had a new phone and have been with ee years the phone has come with a new sim card and number but I want to keep my old number to complicated to change numbers what do I need to do please

Chez7762 by • Visitor
  • 1865 Views
  • 11 replies
  • 2 Helpful

Sim not activated after 4 days

Decided to swap from three to EE and took a contract for a iPhone 14 pro with unlimited data. Entered PAC from three just to get a call from them to convince me to stay with then whereby they then cancelled the PAC code and when I said no im still le...

VVS1 by • Investigator
  • 877 Views
  • 7 replies
  • 0 Helpful

Account Level Service charges when leaving ee

Hi, I just requested a PAC code and I received a text stating that I  would have an outstanding charge of £4.90 and a termination charge for account level service which is £20.59Any ideas what a account level service  charge is?I have a business mobi...

hitendra by • Explorer
  • 668 Views
  • 3 replies
  • 5 Helpful

Re: Not Registered on Network

 I have had to go to EE from Plusnet and my new SIM from EE does not work. EE's system is floored because when you phone for (somethings not right) their words to 07953   966 150 it says your number is not registered and rings off (automated call). T...

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