SIM cards & Porting

Number porting problems

I ported in my number because  I changed the provider. However, the sim card now cannot perform authentication on my iPhone. As a result, it is not able to receive calls or texts including one time passcodes. All my normal transactions are not possib...

Old number new sim

So I’ve recently upgraded plans on EE. I received a new sim yesterday with a new number. BUT I would like to keep my old number? How do I transfer my old EE number? There are only instructions for transferring from a different provider? 

Switched from BT Mobile to EE

Hi All, new member here.I've been with BT Mobile for a few years and accepted BT's offer of Unlimited calls/Texts and 20GB data for £9 per month if we move to EE.As the account holder I had two SIM-only plans with them, my own and my wife's mobile.I ...

New Sim only

Hello everyone I’ve just bought a sim only contract to be delivered. I have been on a pay monthly handset contract for 3 years and very overdue an upgrade. Will they automatically cancel my pre-existing handset contract because I’ve bought this new s...

Replacement sim

Not receiving OTP codes since Porting to EE

Not receiving Amazon OTP codes since porting my number to EE - any suggestions on how to fix this problem?

Porting number problems

HelloI very recently ported a mobile number. I can't receive calls or texts in my iPhone 13 pro max. Any suggestions,?