SIM cards & Porting

Upgraded phone but number hasn’t moved to new sim

Hello! I recently upgraded my phone (existing EE customer) from an iPhone 11 to 12. I moved everything over successfully, then followed the instructions to activate the new sim (type phone number and serial number etc). Despite this, the number has n...

Re: Transfering phone number to different provider

I have just put my eye sim in, the number has not changed to my previous phone number from my old 3 account! It has been2 days since I got the eye sim.what to do?

Re: How do I get a replacement sim card (pay-as-you-go)?

What if i need just a replace prev sim card? I'm in Poland currently, can't call and recieve calls, roam is not activated as i understand, can't call to EE well, it will cost me a fortune, i've got 10 £ on my pay as you go acc, bank acc binded to it ...

I'm moving to EE from BT

Apparently BT are moving all their mobile customers to EE over time so I agreed (two mobiles, so two phone numbers/two AC codes) when asking about another issue with my BT broadband. I sent my PAC code over this morning, have set up my EE account but...

E sim

New Sim

My new sim card is not registering my phone number on my upgraded Samsung phone. Phone number hasn't changed and my previous phone was also Samsung. I've tried lots of things but nothing working. Help! 

trying to transfer old number to EE but form not available when clicked on

activated pay monthly SIMTrying to get old number transferred over but when prompted to complete online form to do this the form is not available.Any help appreciated. thanks.