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Deleted my esim

Shabba0123456
Visitor

Hi I accidentally deleted my esim 

 

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @Shabba0123456 

Thanks for coming here. 

If the eSIM has been deleted, you would need a replacement SIM card. You can order a replacement SIM card by giving us a call on 07953 966 150 and the team can get the SIM card posted to your account address, or you can visit an EE Store with photo ID to get the replacement.

Please see our How do I swap my SIM or get a new SIM? Help page for more details. 

Leanne.

Hi, I have also deleted my eSIM but now I can not make calls. Is there another way of getting in touch?

 

thanks

Christopher_G
EE Community Support Team

Hi @Peteonee 

Welcome to the community. 

Sounds like you're going to need a replacement SIM. You can get one by speaking with our Mobile Care team or popping into your nearest EE store with photo ID.

Chris