SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Cim card

Hi for last few days now my cim don’t work just saying no cim have tried in another phone and still the same 

Resolved! Refund of credit when asking for a pac code

I'm on a (soon to be discontinued) old tmobile trarrif that EE took over around 10 years ago,I notice that you can now ask for a refund when requesting a pac code (I have around £90) Are there any terms and conditions relating to the refund, does it ...

Replacement Sim not arrived

I am out of the UK for 24 months and EE have deactivated my mothers Sim who is on my account. Asked for a sim on 20th of October today is 31st of October and still no sim arrived in the post. Whenever I ring I get the same answer from the call centre...

Kg1999 by Investigator
  • 1604 Views
  • 5 replies
  • 0 Helpful

Replacement Sim

Hi there OK new SIM sent with my original number as iPhone lost. Now have a Redmi 11 Android. Sim installed but when trying to use phone MOBILE NETWORK UNAVAILABLE is showing. Any help appreciated.CheersRichard

gronline by Investigator
  • 316 Views
  • 3 replies
  • 0 Helpful

Can’t activate a SIM without signal

My wife and myself have a shared account- she’s the policy holder. My SIM stopped working- the store couldn’t help me with my wife being present. Called from the store- got a new SIM sent out. It was a new SIM for HER phone. Called again. SECOND SIM ...

AprilJPP by Explorer
  • 890 Views
  • 6 replies
  • 0 Helpful

SIM card not working on 2G

I have an old 2G only device (it's an alarm signaller) which works fine.I recenty tried a newly supplied EE contract SIM in it and it does not work.Older EE contract & PAYG SIMs seem to work fine in it still.Is there something different about new EE ...