SIM cards & Porting

eSim not working

I bought an Apple 14 Pro few days ago and change my sim to eSim. It worked well at the beginning, but yesterday my eSim turned to no signals and the phone number changed to 00000000000. I’ve tried the replace eSim, however, I couldn’t receive the “ON...

New sim card

When do I insert my new SIM card?

Can’t make calls using the EE sim

Help

I have a new phone,but faulty sim card.EE said they will post a new sim card.My problem is that I cant use wifi calling since contacting EE

PAYG pac issue

Morning all,   Decided to switch from giff gaff to EE due to the mobile data speeds dropping off a cliff with Giff Gaff, Brought a £10 sim, paid for the pack and used my pac code i got  from giffgaff on the EE website when i paid my £10 to switch my ...

Sim not working

Hi,my contract has finished today 28/12/23. and now my sim is not working . Any solution.

Retention of old number

 Happy Christmas  . I hope someone can help me being a novice. I have a new mobile and my sim for old mobile is EE and my new Sim is also EE . Recieved with new sim in but would like to keep old phone number . I don't need a code as not changing supp...

How do i get my sim converted to eSIM when i get an iPhone 15 from Apple?

Im on a EE sim only plan, with an iPhone XS Max. Physical sim. Ive pre ordered a 15 Pro Max and so will need an eSIM. Ive seen the tutorials about how to load the eSIM, but where do i get the QR code from. There is no option in the EE app on my curre...