SIM cards & Porting

How to get a replacement sim when abroad

Hello,I am currently abroad and my sim has stopped working.  I am not longer receiving any text messages including one time pins from the UK.  I know EE won't send sims abroad and will send a replacement sim to my UK address.  I also know that the si...

Help - PAC codes.

Hi there.Can you please help - looks like PAC code has moved from Sky to EE today but no service for calls or texts on either network now.Can't even call EE To report the issue and the lovely Aimee bot tells me to call..it looks like the pac has comp...

Re: Can’t activate esim on iPhone 13

That’s not strictly true…I am in the UK but have the same problem.No service to receive eSIM text. 

Invalid SIM Card

I had to send my Samsung S23 in to be repaired for a broken screen and have attempted to use my EE SIM card in an old Samsung 8 phone borrowed from my parents until I get the device back. They have been on Vodafone for many years, so I am guessing th...

Lost SIM

eSims

Hello! I have come back from being away and on my settings it states I have eSims and I can switch between 2 eSIMs, but they’re the exact same number as my mobile device and this is something I haven’t asked for it has just appeared??? I have an iPho...

Sim card

Hi I've just ordered the SIM card by accident as I been about top up my data i nred to cancel the order please 

They closed my phone card