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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Just received my SIM pay monthly scheme. What now?

Hello EE and members of this forum. I've just received my SIM card, and I don't know what to do. I elected to keep my old number, and submitted a PAC code. How will I know my old number is working on the new SIM? Do I do something? Do EE inform you o...

Resolved! About my sim

My sim card is not working. I don't know why. Any phone call or message not going through this number. I need to urgrnt fix it. How I can fix it also I want to top up data and minutes in my sim.Can you please help me with this matter

Zahin by • Investigator
  • 1093 Views
  • 7 replies
  • 1 kudos

Resolved! esim problem

I messed up and now I have no signal nor sim. So I recently converted from a sim to esim. Tonight I clicked replace sim and tried doing that, I recieved the text but lost service so I went and messed with the settings. I can't get a replacement sim a...

new phone sim issue

the ee website says that all google pixels are unlocked from ee servicesi bought a new google pixel 8 off of backmarket a couple of days ago and it seems to work perfectly, prior to that i was using an iphone 11 with a lycamobile card (physical). whe...

4merc22 by • Visitor
  • 4980 Views
  • 3 replies
  • 0 kudos

Moving EE sim to new phone

I need to replace my existing phone due to some technical issues and I'm unsure how to go about it since I very rarely use a smartphone.I currently subscribe to EE's £5 a month PAYG package. Can I buy a new sim free phone off the EE website and then ...

Linda146 by • Investigator
  • 13066 Views
  • 4 replies
  • 5 kudos

Re: eSIM move from one device to another

Totally hear your pain!  Am trying to perform the same maneuvre in a busy work day, and after 25 years with EE I'm told I have to wait over 20 minutes to get assistance.  No option to request a call back.  Really thinking of switching provider!

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