Can I convert my Sim to an eSim from overseas

Pachyderm51 · ‎12-05-2024

I've relocated to Australia but need to keep my British EE Sim active.

However, I need to put an Australian SIM in to my iPhone, but it won't take two physical SIMs. The Australian plan doesn't issue eSims. Therefore I'd like to convert my UK Sim to an eSim. Is this possible? I can't find any information on how to switch from a physical to an eSim, or even how to order an eSim online.

I've got the EE app - but the site says to download an app called 'MyEE'. Is this a different thing? If so, it's not available in the Australia region App Store.

Any tips appreciated.

XRaySpeX · ‎12-05-2024

No, for 2 possible reasons:

It can only be done while on EE's home UK network.
If it's a PAYG SIM, eSIMs are not available anyway.

MyEE is the previous name of the EE app.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

XRaySpeX · ‎12-05-2024

No, for 2 possible reasons:

It can only be done while on EE's home UK network.
If it's a PAYG SIM, eSIMs are not available anyway.

MyEE is the previous name of the EE app.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)