14-11-2023 11:43 AM
My sim card in my phone is locked i put in the PUK but it still is not working - it's a new pay as i go number so i havent linked it to my account yet. is there a way to unlock the sim?
14-11-2023 12:14 PM
If you have a SIM PIN active, you have 3 attempts at entering that before a PUK is required. You then have 10 attempts at entering a PUK before the SIM is permanently blocked. CS should be able to assist you with a PUK if necessary.
https://ee.co.uk/help/mobile/getting-started/sim/what-is-a-sim-pin