cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

LOCKED sim card

RWalsh11
Visitor

My sim card in my phone is locked i put in the PUK but it still is not working - it's a new pay as i go number so i havent linked it to my account yet. is there a way to unlock the sim? 

 

1 REPLY 1
bristolian
Legend
Legend

If you have a SIM PIN active, you have 3 attempts at entering that before a PUK is required. You then have 10 attempts at entering a PUK before the SIM is permanently blocked. CS should be able to assist you with a PUK if necessary.

https://ee.co.uk/help/mobile/getting-started/sim/what-is-a-sim-pin