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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! SIm to eSim

Currently using an iPhone with EE hard SIM.  So my question is how can I convert that hard SIM to an eSIM on the same phone.The eSIM on the same phone was being used by an overseas network provider which is now dead.Any advice would be appreciated.Re...

1959AB by • Visitor
  • 393 Views
  • 1 replies
  • 2 Helpful

E-sim

Got an EE E-sim, scanned it and it downloaded and appears as turned on. Still shows "emergency calls only" and everything I send a messages (normal) it waits for a connection. This is a dual sim phone. Samsung. How can I resolve this?

Shaun194 by • Investigator
  • 728 Views
  • 3 replies
  • 1 Helpful

We’re having trouble linking your products

I can neither link my phone with my new EE card nor can I port my old phone number to EE.Any reason why that is the case? I can receive text messages with the new number and use the code.It seems you have some internal issues. Can someone fix that fo...

My number hasn’t changed over

I swapped from O2 to EE but my phone number hasn’t caught her over yet. I can receive iMessage and what app but normal texts or call are coming through my old phone. 

Rach144 by • Visitor
  • 542 Views
  • 2 replies
  • 0 Helpful

PAC/STAC Issue

Hello, I tried porting my number across with my PAC Code on 13th March over the phone with EE support. The lady on the phone asked for both the PAC & the STAC and simultaneously I had two back to back texts from my old provider at 14:25 that a reques...

Re: Sim card not working

hello my name is Vitor I have do I  new contract  with bt for my new sim card  .  today should be working this card but is not working. please can you something to fix it because I need my sim card today.  thank you  kind regards Vitor    [mod edit: ...

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