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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! SIM Card

Hi EE Community,I have a SIM Card only 2yr contract if I decide to buy a new SIM free phone can I just transfer my SIM card ? (They are both Motorola phones) Thanks.

Mysophie by • Visitor
  • 437 Views
  • 1 replies
  • 2 Helpful

Sim not provisioned

Got my sim with my phone contract and I put in into the phone, the sim is not registered 24 hours after I first put it in. I have tried all the EE recommendations but none helped. I cannot call or text and no one can to me. I dont know how to use the...

mik0_ by • Investigator
  • 1552 Views
  • 6 replies
  • 1 Helpful

Upgrading pay as you go sim

Hello Will my phone number stay the same if I put in my new upgraded pay as you go simcard?  Today I received my new simcard and on the sticker it says the pin and puk code but also says mobile number which is not the same phone number as the one I h...

Heera by • Visitor
  • 697 Views
  • 2 replies
  • 0 Helpful

How do I convert my SIM to eSIM

Hi all  I’ve seen similarly worded articles but couldn’t find a conversation specifically for my query so apologies if there is already one I did try and have a brief look. currently have an iPhone 12 Pro Max (eSIM supported) on contract with EE and ...

My Phone wont ring out after getting a SIM

I got a new SIM Card and ive tried to move my old nr across. ive entered the Pac code and they are saying there is an issue. But i cant ring out or receive calls on my mobile. There is no network issues.I cant ring 150 as it wont ring out to ask some...

EBJ12 by • Visitor
  • 650 Views
  • 1 replies
  • 1 Helpful

Message centre help

I changed my message centre number stupidly and now my texts are not sending . How do I find out the original number now because ee phone line is closed ?

AJ3333 by • Visitor
  • 488 Views
  • 1 replies
  • 1 Helpful

Resolved! Swapping to an E-Sim

Hello,I have a Samsung S21 5G phone and the sim tray no longer recognises my EE Sim card. Because of this I would like to swap my Sim card into a E-Sim. I would like to keep my number and the data on from my Sim card and just transfer everything to a...

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