SIM cards & Porting

Sent out a Random SIM card

I have received a random EE Sim Card in the post today. It just came with a small leaflet that said “welcome to EE.” Nothing else.The label has a 4 digit code, my initials, and a mobile number. I do not have any accounts with EE other than log in det...

Sim only

Just signed up for a new sim only contract. Bod on the phone said I would get email confirmation. I’ve had the DD confirmation but nothing about the new line. Also not sure how long it will take for the new SIM to come…any rough ideas?

Resolved! phone

how do i change my number

Resolved! If I were to move providers

How do I obtain PAC so I can move to another provider

Lost my sim card

Hi I lost my sim card and I was calling with colic from EE and they say they will send me my new sim card in 2/5 working days but it's already past the time can I know whats going on

Resolved! Just received my SIM pay monthly scheme. What now?

Hello EE and members of this forum. I've just received my SIM card, and I don't know what to do. I elected to keep my old number, and submitted a PAC code. How will I know my old number is working on the new SIM? Do I do something? Do EE inform you o...

Resolved! About my sim

My sim card is not working. I don't know why. Any phone call or message not going through this number. I need to urgrnt fix it. How I can fix it also I want to top up data and minutes in my sim.Can you please help me with this matter

Resolved! to keep my old number with PAC CODE

I was a Bt.com customer and I moved my mobile number to ee.co.uk but I want to keep my old number, how do I do it online.

Resolved! esim problem

I messed up and now I have no signal nor sim. So I recently converted from a sim to esim. Tonight I clicked replace sim and tried doing that, I recieved the text but lost service so I went and messed with the settings. I can't get a replacement sim a...

new phone sim issue

the ee website says that all google pixels are unlocked from ee servicesi bought a new google pixel 8 off of backmarket a couple of days ago and it seems to work perfectly, prior to that i was using an iphone 11 with a lycamobile card (physical). whe...