sim card lost abroad

[Ricardo14]

Hi. I lost my sim card abroad. Would it possible to have a new one sent to my home address in London? I´d then get it when I return, by January 15th 2024.    

[Ricardo14]

Btw, I can´t communicate with EE via phone call. For some reason, the indicated number is not accessible when calling from where I presently am.  

[Katie_B]

Hi @Ricardo14. 

Welcome to the community. 

To report a SIM lost and stolen you will need to call +44 7953 966 250. 

What happens when you try to call?

Katie

[Nivachou]

Lost my sim card. I am still abroad as I write this but will land in the UK in the next 10 hours. Can I get an electric sim?

[Christopher_G]

Hi @Nivachou 

If you're on a pay monthly contract and have a compatible device, you can request a replacement eSIM.

Chris

[Usmanakhtar123]

Hi my sim is lost I want new one thanks 

[Linzi_H]

Hi @Usmanakhtar123 
Welcome to the community. 

If you can call the team on 07953 966 250, we can arrange for a replacement SIM card to be sent out to you. You can also head to your local EE store with valid photo ID. Check your local store details HERE and book an appointment 😊 

Linzi