SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

No service/data after activating eSim

I moved over from Vodafone last week, from a pay monthly contract to a sim only EE plan. I followed all steps to activate my eSim through the app and phone settings. My original Vodafone sim has been disabled, my number got moved to EE and since then...

Resolved! Number Transfer Delay

I have purchased additional line and provided the PAC code to overwrite temp number, purchased on Friday, SIM came on Saturday but Porting yet not done on Monday. Today is Tuesday.

Rky by Prodigious Contributor
  • 524 Views
  • 1 replies
  • 1 Helpful

Resolved! New sim but want

Hi my ex partner has taken my sim card and broke my phone, however I was wondering if it's possible to purchase a new sim card to put in a new phone but retrieve my old number as this number I had is how health visitor for my child stays in touch and...

Moved to EE and activated new sim but no data

Hello, I have moved to EE from Plusnet and downloaded my e sim (on 5/06/24). I have restarted my phone several times since, my data has not activated yet and i cannot make or receive calls. I really want to get this sorted as it is really inconvenien...

jessdw13x by Investigator
  • 2752 Views
  • 11 replies
  • 1 Helpful

Resolved! Moving number to EE

I have a sim from EE but I can't use it until my contract with Three is up, I contacted Three who told me I can end my contract with them on the 13th  June with no charge (My contract ends on July 21st)When I get my PAC how do I give this to EE so th...

Sim card order

Hi, I ordered a new sim card from EE on the 30th of May and was sent an email saying the order was being processed and dispatched and was told they will send me a text regarding delivery update, the problem is i no longer have a working phone number ...

contract without a sim

Ive received a new phone from ee, however the phone came with no sim card? after several attempts phoning ee they were constantly explaining no account was found under the number (sent ee PAC code to port number across from previous network) However,...

Resolved! eSIM reactivation - Apple Watch Ultra

Sorry if this is in the wrong section / is a stupid question... My AWU stopped working the other day; under warranty so sent back to Apple However I had to deregister the eSIM before I sent it, which is what I've done When I get the AWU back from App...

d_a_n1979 by Contributor
  • 948 Views
  • 3 replies
  • 3 Helpful