Roaming

A place to ask questions and share tips about using your phone abroad.

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EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by EE Community Support Team
  • 16165 Views
  • 2 replies
  • 13 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 11412 Views
  • 6 replies
  • 20 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 85019 Views
  • 290 replies
  • 89 Helpful

No signal abroad

Hello, currently in Tunisia and haven’t had signal for the past 3 days I’ve tried everything, changing signal to 4g, automatically changing providers out of the three I can choose one sometime picks up but with no bars, my partner has full signal, I’...

AaronH94 by Explorer
  • 1538 Views
  • 6 replies
  • 1 Helpful

Roaming in France

I had roamimg when I arrived in France for few days but how it stopped working and I want to add myself on the day pass but I can't even send message to 50. Can someone help as I can't call or use data?

SimonaF1 by Visitor
  • 558 Views
  • 2 replies
  • 0 Helpful

Resolved! Roaming in France, Spain and to France

-Dear, I am monthly plan payer.  I will travel to the following places for 10 days in EU:-Paris, France on Sep 11-15Barcelona on Sep 15-17;France on Sep 17-Sep 21 and back in UK on Sep 21.I want to join "per day" plan, please advise how.  Do I need t...

AdaSo by Explorer
  • 681 Views
  • 1 replies
  • 2 Helpful

Resolved! roam abroad included extra

Hi, off to Florida next week, i have roaming as a included extra. what allowance for data do i have while in Florida. I have unlimited data in the uk. Cheers Paul.

midge69 by Investigator
  • 565 Views
  • 1 replies
  • 2 Helpful

Resolved! Turkey Receiving Texts

I’m abroad in Turkey. need to receive texts via UK  for two factor  authentication purposes to continue running my business in UKI’ve tried calling EE customer service from abroad number but it’s going to voicemail. It’s driving me slightly mad as ca...

Blondie9 by Visitor
  • 2622 Views
  • 2 replies
  • 3 Helpful

Linking to Albania network

Hi all, going to Corfu shortly and heard tales about phone automatically linking to Albania network in the area we're going to, and having high charges! Not technically minded at all. Have a samsung A52s. Can anyone give me a step by step idiots guid...

Susan171 by Visitor
  • 1223 Views
  • 2 replies
  • 6 Helpful

Network Selection on EE not showing EE

I have come to Morocco for a holiday and I use my EE sim for work calls. I have paid extra to have calls working abroad and have bought an e Sim for mobile data usage with the e Sim with Orange.I have an iPhone 15 Pro Max. When I go into Network Sele...

Solo0121 by Investigator
  • 2403 Views
  • 7 replies
  • 1 Helpful

Spend Cap texts

I have just come back from holiday, i purposfully turned my roaming data off as didnt wnt to occur any charges etc.ive just turned my phone back on and it is no exageration , but i have recieved 1000 tesxts from ee, with the message :Hi from EEyou do...

drink77 by Visitor
  • 3156 Views
  • 2 replies
  • 1 Helpful

sim blocked

Hello everybody,My sim card seemed to be somehow blocked. I am not able to use it for anything (sms, calls, internet).My payment are uptodate.I am actually abroad and complketely stuck.My mobile phone is a Samsung Galaxy A54 5G.Could someone help me ...

NicoJS76 by Visitor
  • 869 Views
  • 1 replies
  • 1 Helpful