OTP code not received

Musman92 · ‎29-09-2024

Good morning all!

I have a quick question regarding OTP. I'm currently in the Middle East (have been for 2 months) and have not received any OTP's I've requested numerous times. Kindly help me!

Northerner · ‎29-09-2024

Hi @Musman92

Do you have roaming and international calls and text activated.

Are you pay monthly contract or PAYG.

Thanks

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bristolian · ‎29-09-2024

Can you receive person-to-person texts? Did you receive automated OTP-type texts before travelling abroad?

Have you connected to each available local network in-turn to rule out an MNO-specific issue?

Musman92 · ‎29-09-2024

Yes, I receive person to person text message but OTP or passcode not received. When i put the number in any app and they send me the OTP on SIM, I can’t receive any OTP.

Musman92 · ‎29-09-2024

Yes,

Roaming activated. And i pay monthly contract.

bristolian · ‎29-09-2024

Have you connected to each available local network in-turn to rule out an MNO-specific issue?