Spend Cap max

JustinShaw · ‎13-11-2026

information regarding spend cap can be upto £200 or no limit.. But both the EE App and the Website only allow a maximum of £50.00. Does anyone know how this can be increased to over £50?

Thank you

Chris_S · ‎13-11-2026

That's true @JustinShaw.

It's best to set the spend cap at an amount that you're comfortable with.

Business accounts have the option to set spend caps up to £200, while our personal contracts have a maximum cap of £50.

Chris S

View solution in original post

Northerner · ‎13-11-2026

Hi @JustinShaw

You'll need to speak to EE CS directly on 150.

https://ee.co.uk/help/mobile/manage-use/pay-monthly/set-up-and-manage-spend-cap

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

JustinShaw · ‎13-11-2026

Hi,
Thanks for taking the time to reply, however it was the CS that advised me
to go to the EE App to set it because they are unable to do it for me??

Chris_S · ‎13-11-2026

Hi @JustinShaw,

Your app should give you the option to select 'No spend cap' if you'd prefer to have no restrictions on your account.

If the 'no spend cap' option is not displayed, I'd recommend giving us a call, and a guide can remove the spend cap for you.

Chris S

JustinShaw · ‎13-11-2026

Okay,, thank you. removing the spend cap is an option but has potential risk

Chris_S · ‎13-11-2026

That's true @JustinShaw.

It's best to set the spend cap at an amount that you're comfortable with.

Business accounts have the option to set spend caps up to £200, while our personal contracts have a maximum cap of £50.

Chris S