Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I bought an 'EE Extra Data 75GB Pay As You Go SIM Card' from Argos today for £1. It's advertised as a 25GB SIM that has 50GB extra data per month for 6 months, so you get 75GB. When I received it, there was no mention of the extra data on the packagi...
I can’t seem to buy a subscription pack even though I have credit
From my credit card statement just arrived, I have been charged twice at the start of my PAYG arrangement last month: £10 and £9 (the latter being the discounted monthly pack price for signing up with a cc). Why the £10 as well? Thanks.
Hello I've got ee sim but bundles 10 pound is not enough and it's not giving me more option to change it
I bought a £15 subscription pack with unlimited texts and calls. The sim came 2 days ago and I put it in my phone. My number has ported across. But for the last 2 days it says I don’t have enough credit to make a text or call. The £15 has come out of...
Hi there,I had set up recurring payment for my subscription pack every 30 days starting from 27 Oct as of today but my subscription hasn’t been renewed automatically?I also cannot see anywhere on the site or app my saved card details if I want to rem...
Phoned 150 to top up my phone using my card, it doesn't get past the card number before it cuts the call off, I try pressing * or a number then it says not a valid card, even though I use it all the time for my top ups. So thought I'd use the ee app...
I topped up £15 for my new bundle to start mu unlimited.iyed calls and text have come through but my data has not why is this
Hi, I am a long-time EE pay-as-you-go mobile phone customer. Recently, I have been out of the UK. Will return to London in January 2025. Since I do not have credit to call EE UK customer care, would it be possible to keep my EE mobile number active?T...
