Missold pack

Shirlber · ‎14-10-2025

brought this last night but did not get 12.5 gb got 250mb

Matt_124 · ‎14-10-2025

There is no Live Chat for Pay As You Go customers. It is available in the App for Pay Monthly customers only - there is no link.

You would need to call EE Customer Services on 150 if you wish to discuss this.

View solution in original post

Shirlber · ‎14-10-2025

12.2gb sorry. Anyone have live link for ee chat

Matt_124 · ‎14-10-2025

There is no Live Chat for Pay As You Go customers. It is available in the App for Pay Monthly customers only - there is no link.

You would need to call EE Customer Services on 150 if you wish to discuss this.

XRaySpeX · ‎14-10-2025

@Shirlber : What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP