Skip to main content
Forum FAQ's

Pay as you go

A place to give pointers and seek advice on using pay as you go.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 1238 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 1647 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 26089 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 13924 Views
  • 0 replies
  • 6 Helpful

Resolved! Top up £5 get another £5 added offer from EE.

Hello,I got a text message saying that if I top up £5 on my EE account, I'll get another £5, which should then total up to £10.00 surely. However, I've got nothing and I'm left with £6.10 on my EE account. No extra credit has been added, what do I do...

Resolved! Buy a pay as you go pack

Good afternoon I have cancelled my subscription, but I want to keep my number and buy a pay as you go every month.I have even top up my phone number but still I  not able to contact EE to help me with this.Please does anyone know how can I buy a pay ...

Rm1992 by • Visitor
  • 362 Views
  • 1 replies
  • 3 Helpful

Pay as you go

I cant receive calls or top up as it cuts me off before asking for the top up. I havent topped up in a long time so has this affected my phone ? 

Lesleyla by • Investigator
  • 753 Views
  • 3 replies
  • 12 Helpful

Data Bundles

Hey, I swapped from giffgaff to EE and took the £10 pack. The calls are okay, but I can't access the bundles, I turn on data and it shows no internet, its like they are blocked or something, how do I use my data please 

Joy481 by • Visitor
  • 401 Views
  • 3 replies
  • 6 Helpful

My balance

I received a text message from EE saying that I need to top up and it also said I could top up now then I did top it up after I got the text message and thought the money would be taken out of my balance and renewed the pack but it hasn’t and I don’t...

Leyna by • Visitor
  • 355 Views
  • 2 replies
  • 5 Helpful

Unable to link product

My contract recently came to an end and I asked to switch to a pay-as-you-go account in order to keep my number, rather than stay on a rolling monthly. I am currently living in France and want to keep my UK number.I'm having issues linking my product...

fdlenn by • Visitor
  • 1041 Views
  • 3 replies
  • 0 Helpful

Card payment

Trying to make a payment with a new card and the app has frozen saying more information needed but no space to add anything . How can I make a payment?

Resolved! Free data when topping up £5 in January

I received this text from EE today:"Our offer of an extra 1GB with each top up you make ends in 5 days. Top up at least £5 in the next 5 days and we will add this to your account. "If I do this will I get a new 1GB add-on for 30  days or will it expi...

Steve352 by • Investigator
  • 466 Views
  • 3 replies
  • 4 Helpful

Data allowance from pack?

I’ve bought the £15 pack which is visible and says I have 25GB + unlimited texts and calls but my allowances all say 0 out of 0? does this mean I have no data/calls or is it just not visible under allowance when u buy a pack?

LT47 by • Visitor
  • 362 Views
  • 1 replies
  • 3 Helpful
Most solutions
More
Top Helpful authors
More