Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 12826 Views
  • 7 replies
  • 8 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 9134 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

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LAURA_MCW by Former EE Community Manager
  • 35282 Views
  • 25 replies
  • 21 Helpful

Going Abroad for 3 months

HiI'm going Abroad for 3 months does it need to top up £10 for every month because I don't need to use Sim data or call n text etc.?Secondly if I don't top up then my Sim card will Blocked or active?Please guide me.Thank you 

ZS6 by Visitor
  • 248 Views
  • 1 replies
  • 0 Helpful

account no

Im on payg using a wifi mini how or where can i find my account no pleaseso i can add this device to my ee

4gee mini wifi

I have a mini WiFi device but can't top it up because when I put in the phone number it sends a passcode to a phone, but it's not in a phone, it's in the 4gee WiFi device, so how can I top up, either by adding it to my account, which I can't currentl...

Helen215 by Visitor
  • 384 Views
  • 1 replies
  • 0 Helpful

Payment

I can't delete the bank card I bound to the ee app

Guangde by Explorer
  • 236 Views
  • 3 replies
  • 0 Helpful

Bought £15 bundle only gave me £10 credit

Hi, I bought a new sim with £15 top up but  Just got a text saying thanks for £10 top up so I can't activate my £15 pack because I don't have enough money, Bank shows I bought a £15 bundle What do I do as I can't do phone calls or texts as it will ch...

Jan20231 by Investigator
  • 549 Views
  • 11 replies
  • 1 Helpful

Hi

Hi I top up my pack of 15 pounds yesterday but the whole data is finished today. Even i am not able ro place a call, can u please help me and explain me what is the issue.

Akash19 by Visitor
  • 201 Views
  • 1 replies
  • 0 Helpful