We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I have a PAYG weekly contract that I have had for some years now I have a data allowance built up with boosts that is 2.3gb per week recently three weeks ag this changed and my dashboard now show only 1.4 gb I have waited until it has renewed to see ...
Hi,I have a PAYG sim in a modem on the roof as a backup to my Starlink. Is there a way I can convert it to a pay monthly contract without having to change the SIM. The roof is high.ThanksAndrew
I have just topped up £5 which gives me 250min. I have started to make a phone call and after 10min was cut off that i run out of credit. When I log in it says that I have £5.04 left. Please help
I bought EE yesterday and top up the 10 pounds pack which was confirmed through 150 texts as well as the packaging from EE it explains that when I top up the balance will come out as 0 pound but my pack will still remain for another 30 days but then ...
Hello I am trying to order a £20 EE pay as you go SIM but my billing address is different to my delivery address and I can't find an option to have a different address from your billing this has happened 2 times now I'm buying the Sims on http://ee.c...
Himy data finished for this month and I don’t want to renew as i’ll be traveling in a week, i want to add data but i don’t understand the packages? It says 13£ for 10GB lasts for 0 what does this mean?
Hi, my son said he went in store and got a contract sim card. The money for this comes out of his bank but he lost his phone back in September. He hasnt let anyone know. Can he cancel this, sim card and the contract or will he have to pay for it for ...
Hi , so im a bit confused as to why my topup keeping coming out of my bank and not the money i have on my account
Do I get to see how many minutes and txts I've used on pay as you go sim..cant seem to see anything on my account? thank you
Timeline of Events:Last night, I activated a new EE SIM card and purchased a £15 plan.I decided to switch to a £10 plan instead, but the text message I received indicated that I needed to top up to select the £10 plan.On the EE website, I firs...
