PAC Code Pay as you go

[Swift92]

Hi

Please Can i get a PAC code the agent told me he cant provide me this because im a pay as you go customer but everywhere online says this is untrue 

[Chris_B]

@Swift92  Just text PAC to 65075

[Swift92]

I have it tells me it cant give it to me and to contact 150 

[XRaySpeX]

It is untrue! As you want to keep your number, text PAC to 65075. It will respond with your PAC. Give the PAC to new provider. This will have the effect of cancelling your EE SIM & plan.

[XRaySpeX]

Do you have more than 1 no. on your EE a/c? If so, you need to call CS & demand your PAC. They cannot withhold it.

[Swift92]

Hi No just the one number with them 

[XRaySpeX]

Then the 65075 text should work by OFCOM rules. As it isn't still phone CS & demand your PAC.

[Debbie_G · Accepted solution]

Hi @Swift92.

Thanks for coming to the community.

You can request a PAC code over the phone with our team, and I'm sorry this wasn’t completed when you got in touch.
As @XRaySpeX mentioned, if texting 65075 doesn’t work, please get in touch. Our team will be able to help further.

Debbie

[Chris_B]

@Swift92  The only time a PAC is refused is if you’re a contract customer and have an outstanding bill.   Are you 100% sure you are a PAYG customer?  what does your EE account say ? 

[XRaySpeX]

What does texting AL to 150 from your no. fully report verbatim (it is free)?