Invoice

[laura399]

I would need an invoice with my number and name on it.

[XRaySpeX]

Then look at the Bills & Payments section of your EE a/c.

[Leanne_T]

Hi @laura399 

Thanks for coming to the community. 

As @XRaySpeX has advised you can find these details you need on the online bill, which can be viewed in your EE account. For full details on how to view and download the bills please see our View Your Monthly EE Bill page. 

Hope this helps 🙂

Leanne.

[laura399]

Thank you for your answer. 
I pay a subscription pack and need a bill in PDF, but this is not something I have access to on the app.

[XRaySpeX]

@laura399 : You don't get billed or invoiced on PAYG. It is you that decides how much to pay & when.

[laura399]

Well I understand, but I really need an official document as proof of payment, not just screenshots. Is there any way to get a proper statement that confirms my payments ?

[Katie_B]

Hi @laura399. 

I don't believe this something that could be provided. 

I would recommend speaking with customer care who can provide you with all your options. 

Katie

[XRaySpeX]

Your bank statement.