Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Vodafone

Hi ho it's off too vodafone I go had enough

Restrictions

Resolved! Sim

Hi my SIM is deactivated do I just top up as it's not allowing me to call to chat

Recurring top-up - how do I change these

I have a top-up SIM and for some reason EE is taking two or even three monthly top-ups from my card. While I can see these in my monthly history, there seems to be no way to cancel the duplication. As a result I have £150 and growing credit. The webs...

Resolved! I want to set up a £5 recurring top up how do I do it?

I am trying to set up a £5 a month recurring direct debit on my account. Can anybody tell me how to do that? Thanks in advance

Why isnt my phone working

I've topped up. Why isn't my phone working

network Issue

hi, im new here I bought new SIM Card two weeks ago, I did top up my balance but I can not make any calls or tezt message,I am struggling with that issue second week already, constantly trying to set up my plane as my credit is 15£, but unfortunately...

Data Add - ons

I've been texting 150 with ADD DATA. No response. I've tried 4 times. In App and the website there is no "Menu" button to drop on to Add Ons. It's circular and not helpful. Can you direct me? [Mod edit: Move to new thread and add title]

Resolved! Inquiry About Switching to Pay As You Go Mobile Plan

I am currently on a monthly mobile plan, but as I spend less time in London now, I find the fixed monthly cost too expensive for my usage. I would like to switch to a **Pay As You Go** (PAYG) option where I only pay for what I use. Could you kindly g...

Resolved! Restart Pay as you go after two months’ off

Hi, I haven’t topped up my Pay as you go for two months when I went abroad. Today I came back to the UK and just topped up £10. The current balance is £10.50. I can make phone calls but no internet access. ‘0B data left’ is shown on my EE app. How ca...