Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 3301 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 7835 Views
  • 9 replies
  • 11 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 16830 Views
  • 0 replies
  • 6 Helpful

Resolved! Why all the scam calls on a new SIM?

I never got any credit with my new SIM which is disgusting considering the cost.6 (trusted) people have my new number yet I'm constantly getting scam calls EVERY DAY.It's a pity EE & BT aren't so security conscious with customers details as they are ...

Cazz83 by • Visitor
  • 1021 Views
  • 3 replies
  • 1 Helpful

Resolved! Topped up but no data

Hi, ive topped up my account like i usually do but this time my data hasnt been added on. If i text BALANCE to 150 it says i have £10, but if i go to my data it says i need £10 to activate my plan, so whats the problem?

Samlo by • Investigator
  • 2084 Views
  • 6 replies
  • 1 Helpful

Resolved! New Sim and No Credit

Hi, I bought a new pay as you go sim and my order says i paid £13.50 and will be on the plan where i receive 75gb and unlimited calls and minutes. However after I’ve set it up and it says i have no credit and am unable to make any phone calls. my old...

Resolved! ReActive Account

I live abroad, I topped my phone only to discover that my EE phone number is not activated.  How can I get it re-active.  I have no means of getting hold of EE via phone.  It is impossible to get help through the main website.  It is a Pay as you go ...

Resolved! Recurring card payments

Hi all, Just after a bit of advice please ive got a activated plan at the moment and I stop the plan too and when I try to set up recurring payments it won't let me do it to set up payment though recurring for some reason.

Website/150 driving me insane..

I’m on Pay As You Go with a £10 plan, but I’ve realised I’ve been mis-sold something. I realised I'm getting 0 minutes and 30 data, even though the EE website now shows the £10 bundle as 30GB with unlimited minutes and texts. Turns out i'm on an old ...

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