Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 12815 Views
  • 7 replies
  • 8 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 9130 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

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LAURA_MCW by Former EE Community Manager
  • 35246 Views
  • 25 replies
  • 21 Helpful

Cant use EE voucher to topup my phone

Hello guys,i've recently purchased electronic top-up voucher from tesco.At the moment im unable to use sms service so there is no way for me to send VO+voucher code to 150.When calling 150 the only option that they are having for me is top-up via cre...

steffys by Visitor
  • 2087 Views
  • 9 replies
  • 3 Helpful

No data after payment

I bought a new ee pay as you go sim, and bought £10 subscription package. The money has been taken from my account but the network says I have nothing in my account when I want to make a call... 

Dl47 by Visitor
  • 165 Views
  • 1 replies
  • 0 Helpful

Resolved! PAYG

Hi Guys, new to forum, currently with asda who have hiked their prices up, I just want a payg sim where I top up as and when necessary, last topped up £20 October 2020 so not a big user, I will be asking for my pac in the next few days, once my balan...

conrail by Explorer
  • 532 Views
  • 9 replies
  • 9 Helpful

Resolved! How to buy a FREE SIM with NO subscription pack?...

Hi, I'm going to be moving to an area soon that has very limited network coverage so my only option is EE.I do not want a contract because I only use my phone for outgoing calls/texts/data in emergencies but I need to be contactable, so PAYG is also ...

Idznak by Visitor
  • 3753 Views
  • 2 replies
  • 5 Helpful

Locked out

I think I've been locked out of my PAYG phone,  because I haven't made enough calls.   How do I get EE to reinstate my phone number.?

BR67 by Visitor
  • 176 Views
  • 2 replies
  • 2 Helpful