I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May).
You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB.
This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers.
We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons.
New PAYG Data Add-ons
1 Day Add - ons
1GB - £3Unlimited - £5
7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number.
When would my phone number go into hibernation?
If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs.
Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.
How do I make sure my data will rollover?
I...
I can see there are 2 add ons to call abroad -one for EU and one for Rest of World but neither include Guernsey in the list. Which one should I buy or is there no adoon available?
EE should pay a contribution to the NHS for causing stress. Running out of data on a pack: Its not clear how to get to the add-on pages on the website. When you finally figure it out, then there is ONE add on option on the website - £20 option. So t...
I have tried using the EE site to top up my mobile today (Saturday at 1315) and it wont allow me to do it. When I get to ‘confirmation’ it does not respond. Why?
Hi all,I recently joined EE and transferred my number from giffgaff. During the process, I paid £15 for a pack.However, the pack never appeared in my account — even before the number transfer completed. Now that the number transfer is done, I still c...
I see you can no longer buy add on packs, as I use pay as you go this very disappointing. Have they deliberately removed them without telling anyone or is it just another bug in their horrendous app?
Hi, I’ve had no data since the 27th of May.My plan was supposed to renew automatically today (6th June), but it hasn’t activated — and I have not purchased any data add-on today.I’m stuck without any data even though I should now have 77GB from my pl...
Hi my app shows that a total 1600mb is pending! No ticks at side. All Text & minutes have ticks & say has been added. Have phoned EE who say it shows that data has been added. I have screenshots of data pending. No solution??
Hello i just ordered pays go sim car for 15£ online EE last friday and today i received my sim card problem is i cant call any numbers all time say i dont have a credit i can only txt and i have data?
