If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
Hi, I got a vip pack with roaming included, I just left uk, and the roaming doesn't work. it s asking me to pay for access. I'm a little bit confused because I know I got roaming, which is included my pack. Can anyone help?
Hi from Finland !I have lot of credit after top up If I try to use it for addons or packs I get error which seems to be error on EE website and maybe coming ok later?I
I thought I was buying a subscription pack at £15....been charged £15, but on EE app its saying I topped up by £10. First time using EE, not sure why i lost £5
hı ı have a sımcard but ı dıdnt use more than 6 mounts and also ı forgot my number.how can ı found my mobıle number for actıveted and rechargeı am lıvıng ın ıstanbul/turkey , ı travelıng black sea and medeterrıan sea countrıes.awatıng yours informbr...
I Have 0 balance in my account after putting 15 pounds in and I was told that it was activated I could Make text to the US and calls in the UK. Now my balance is zero And I haven't even used any of it perit nothing that I can find shows me how t...
Hi I’ve recently left EE and I switched my phone number to the new service. How do I cancel my pack with EE?
I paid for credit online and got a reference number I attempted to make a call which I was told I had no credit no text has come through yet confirming yet I got an email then it says to wait for delivery of order which makes no sense as I don’t thin...
Hello, I was to pay my top up. However under payment details. it asked for "Additional Payer Authentication". The bank I placed has sent me a pin but I don't know where to show or type in the EE app to accept my payment. What can I do about this? Tha...
Guys I’m on a subscription pack, and it doesn’t renew for another 8 days however I’ve ran out of data, is there any way I can top up my data and buy it now separately to keep me going for 8 daysthanks guys
