If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
For anyone searching for the answer to this as it took me 2 days, you CANNOT move PAYGO monthly esim from an old phone to a new phone as another esim UNLESS you convert your contract into a monthly contract.In essence bye bye EE I will be going somew...
First, I purchased a SIM card online on September 12th. However, after three working days, I still hadn't received my SIM card, so on September 18th, I called 08000790539.After the staff checked, they found no record of my purchase, which was strange...
I have been with EE for several years and for the first time ever my £15 everything pack did not renew automatically yesterday although I have plenty of credit . All my balance shows on the app is my add ons . My call minutes are zero along with text...
Hi EE,I’m just wondering if I could have some help please, I’m going on holiday to Spain in a couple of days and was looking to purchase the 7 day roaming add on but it isn’t available to me, I have a £10 pay as you go subscription box that I have ha...
Your page at: https://ee.co.uk/bills-payments/mobile/fast-payment needs to be recoded as it DOES NOT WORK.I have a Data only Sim in my Motorhome used for 4G Booster and Wifi.Where I am is a very poor connection 4G but the above works fine with the bo...
I used EE's pay as you go to transfer my previous phone number. I have paid £1 on pay as you go and my phone number has been transferred, but EE can't find my purchase information. I can use data to access the Internet but I can't make calls or send ...
Hi, My £10 pack didn’t renew today even though I topped up £10 yesterday. I got a message saying I need more credit, but my balance is £10.I’ve already checked my balance, tried to buy the pack manually, and restarted my phone, but nothing worked.Can...
Hi everyone, I ran out of megabytes after purchasing and I bought a new voucher that will be valid in 30 days. How do I update it to a new voucher? No need to wait 30 days
Where do I top up for the pay as you go sim card?
