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It's impossible to add a US credit card - WHY?

adrianblakey
Visitor

‎13-11-2025 09:47 PM

The web page that allows me to enter a credit card will not permit me to enter card details for a US credit card. Please fix this.

0 Helpful
2 REPLIES 2
garybs29
Skilled Contributor
Skilled Contributor

‎13-11-2025 10:34 PM

Why would a fix be needed? EE is a UK company so only UK cards are acvepted

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎13-11-2025 10:44 PM

You need to phone CS to top-up with a non-UK card.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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