Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 287 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 441 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 23295 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12972 Views
  • 0 replies
  • 6 Helpful

Pay as you go

Do I get to see how many minutes and txts I've used on pay as you go sim..cant seem to see anything on my account? thank you

Have topped up

Topped up on Thursday 24/10, received text to my phone, can't use my phone still and today is the 30/10. Can't use 150 or text help because the credit has not been activated. Can't be bothered keep going around in circles finding no person to talk to...

Add on website not working

The add on website is not working, and I can’t add on and pay for the subscriptionsomething wrong? It says the website have issuesI saw that it happened since April

Cyrosimon by Investigator
  • 375 Views
  • 5 replies
  • 5 Helpful

Contract ended change to pay as you go. How to

I had an 18 month contract not renewed and now ended. I gave 30 days notice I wanted to go onto pay as you go . Now my account says account closed how do I buy pay as you go credit, I am now travelling in India? I want to keep same number

Resolved! Problems with a pack purchase

Hello! I have a problem. I have topped up my account and now have 15£ credits (I see it on the main screen of EE app inside the yellow frame). Also I see "0 b data left". I don't know how to buy a 15£ pack for these 15 credits,  how to use them. The ...

Kseniia1 by Visitor
  • 361 Views
  • 2 replies
  • 3 Helpful