If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I left ee to another provider and i had a topup vesta monthly how can i stop it after i left?
I have made a payment on line for my PAYG phone and have received a email saying the top up was successful but on my EE account it says the following 'Data left -We can't show your data right now. Refresh or come back later when we've fixed things.' ...
I have just put an old EE sim into my mobile, the sim hasn't been used for a while. I added £5 credit, main thing I need is for receiving sms. I received all the automated sms from EE, but I used my other mobile / number to text the EE number and no...
I sent a PAC request to 65075, but the PAC I received was incorrect. I would also like to request a refund.
(I am porting to another network) hi! I just wanted to know if the unused credits in my EE mobile app will get refunded! I tried calling EE, they said that within 8 days of porting the SIM, the funds will be refunded but on community, it says that th...
There is no 5G available for those EE customers on Pay as you go which I am highly disappointed about especially when EE are supposed to be prideful on there strong reliable speeds, EE please change this because is not fair that we do not get the va...
Hi, I'm writing with a quick query: I've been out of the UK for almost 6 months, and am fearful of losing the Orange/EE number that I've had for 20 years. I'll next be in the UK in about a month's time. Is there anything I could do to ensure that I d...
Hi, I have an ee number on pay as you go, I tried to top up but it says you don’t have credit to top up. How can I top up my number?
The data on my existing the 30day plan I bought on 30th June ran out, so I selected to pay another £15 to renew my plan again today (25gb), but only the 2gb booster shows in the allowance. It's charged me today £13.50, not £15, and the screenshot i...
