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A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 1310 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 1741 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 26275 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 14000 Views
  • 0 replies
  • 6 Helpful

No allowance added after subscription

I have ordered a new PAYG sim and inserted in my phone, with subscription of 8GB / £10 already made.  I can't get any data connection and the allowance keeps showing zeron in my online account.  I have tried restarting my phone, texted NOW to 150, bu...

Resolved! Help with PAYG please

Hi, could u please help. I would like a standard no frills SIM card which has nothing but the calling credit on it which I will put on as and when needed. I don’t need anything which will take any of my credit, if I put a tenner on I want a tenner le...

Nade9 by • Visitor
  • 354 Views
  • 1 replies
  • 4 Helpful

Is there any way someone can activate my data top up

Top up not working

No top up number is working and I tried so many ways no working and I don't loose my uk number 

Javali7 by • Visitor
  • 294 Views
  • 1 replies
  • 1 Helpful

Resolved! no data

I’ve payed £10 for data but its just gave me credit how do I get data aswell

livhunt by • Visitor
  • 433 Views
  • 3 replies
  • 3 Helpful

Resolved! EE top up cars

Where can I get an EE top up card for my Neighbour,  EE shop on IOW do not do them.

Resolved! EE

how to load the EE card with a voucher because I don't know 

Vornicov by • Visitor
  • 311 Views
  • 1 replies
  • 2 Helpful
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