Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 12802 Views
  • 7 replies
  • 8 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 9123 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

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LAURA_MCW by Former EE Community Manager
  • 35180 Views
  • 25 replies
  • 21 Helpful

Free roaming, no roaming on new sim?

I just purchased a sim here; ee.co.uk/mobile/free-simI picked the : £10 Subscription Pack, 20GB, 500Mins, UnlimitedTexts package.I found the link from MSE, and now in the email, it says "no free roaming", what does this actually mean...? Can I not us...

Callum_K by Visitor
  • 217 Views
  • 3 replies
  • 0 Helpful

Service setting

My number has been restricted just couple of days ago, I have topped up just today, any chance that my number to be reactivated? Thanks 

Florin26 by Explorer
  • 169 Views
  • 4 replies
  • 1 Helpful

Usable data

Hello I top up 30 pound but it seems 0 data usable .Would u please help me for that

HakanUmsu by Investigator
  • 177 Views
  • 5 replies
  • 0 Helpful