Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Package

I’ve just joined EE and had previously paid £20 for a monthly package (payg) however, it’s asking me to top up?? Why would be the need of this.

Top up

I can't top up!!!!!!

How do I change from pay as you go to contract

How do I change from pay as you go to contract?

Is order page broken Free Pay As You Go 4G Data SIM + PRELOADED DATA ONLY sim

1) is this page broken? looking at Free Pay As You Go (DATA ONLY) 4G Data SIMhttps://shop.ee.co.uk/broadband/mobile-broadband/free-mobile-broadband-pay-as-you-go-sim200MB30 days£1I tried to fill it in several times and i get an error message on submi...

Resolved! Pre paid card

Hi there, I was wondering if any else has received their pre paid card, but when you click show card details, it just comes up as "request unsuccessful"

Wont let me top up

I've tried topping up my phone via a voucher says systems down and puts me through to customer service which I've been waiting over 45 minutes completely terrible service I'm 100% changing my network

Activate card

I registered a new card. I bought a data package of 100 gb for 30 f. I try to activate it by making a call, sms or website but it doesn't work. how can i activate the service?

Resolved! Hi how to top up my SIM card please let me know

Would anyone tell me how to online top up my phone thanks

EE just ate up my credit after bundle used up - no warning

What can I do ? Isn't there an online chat?Obviously phone lines are super busy and engaged

Resolved! SIM card top ups

Bought this sim upon arriving in London on November 1st. The guy added packs so I could use it in every country I travel to (I’m from Canada.) It’s now about to expire and I received a message saying “Your current SIM Local Pack ends in 7 days, so m...