Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

plan activate doenst work

I top-up 10 pounds and cant activate plan,what i need to do?

Confusion over Data Add-ons

From Pay As You Go data addons 10GB Add-on (30 days)£20.00Lasts 0 5GB data add-on£20.00Lasts 30 days Same price, both mention '30 days' - what is it that 'lasts 0'? What is the 5GB bringing to the table that makes it 100% more/GB? '5GB data add-on' ...

Moving address

Hi if I'm on pay as go do I need to update my address if I'm moving home ?

Resolved! Want to add a payg sim that I have purchased to my account

I purchased a £10 sim via amazon for my son to use in a dongle for mobile wifi. However as I do not live close to him I am having trouble creating an account for the sim. I have tried using the mobile number and setting up my wife's name and a passwo...

Unknown nine-digit numbers on My EE website- what are they?

I have two PAYG sims in two separate phones, and they are both registered in My EE, so I can manage them from the phone app or the website. When using the website, I'd normally switch between them using the green navigation button on the middle left...

Resolved! Accidentally topped up instead of getting a pack, help

Accidentally topped up instead of getting a pack, help

Resolved! How to add a new number to my ee account

I have two payg phone numbers and can't add my second number to my ee account. Please helps. Thanks!

Internet dongle

Hi all I'm currently living in a mobile home and have only internet on my phone and would like to find out the best dongle to plug in to a PC for gaming

Add ons not working

Cannot buy data????

Buying data

Am fuming I’ve been waiting on call for at least 40 minutes and still no answer at all I’ve made a payment of £30 but when I text 150 it says I have £0.00 am just trying to buy data the new app is even worse than the last one you can’t navigate anyth...