No signal

Navneet
Visitor

Hi from past 5 months I didn’t top up my sim card and yesterday i top up of 5 pounds because from yesterday morning my sim card was not showing any signal . Can you please help me with this

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

@Navneet : Could it have been nearly 6 months?

Sounds like your PAYG SIM has gone into hibernation.

When did you last use it for a chargeable action? EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.

You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.

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